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    • The Annex

          • The Annex specialises in permanent living solutions, creating garden houses complete with a kitchen and bathroom. Available in two customisable designs.

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3D CONFIGURATOR

Using our configurator you can design your perfect garden office with minimal effort, ensuring it’s tailored to your own personal preferences and specifications.

You can get a great idea of how your new garden office will look by using the 360 degree rotating viewer.

Also compatible with mobile and tablet devices

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worst customer care I have experienced in the UK
Review By: Maxime Beaugrand Margetson

While the building process has been pleasant, I have stumbled upon the least understanding customer service I have experienced in my whole life when it came to help us with unsatisfactory blinds.

Having been misled from day 1 after our visit to the showroom, we are now left with a set of roller blinds we don’t want
And impact our use of the space, and the blonds costed us 1k! our space is unusable as it’s unpleasant to work in either a pitch black office or at the view of all…

There was absolutely ZERO attempt to help in ANY way shape or form, even when I suggested they could help in liaising/contacting their blinds provider on my behalf for an exchange. Nothing.

Customers: watch out and be wary.

You will be made to confirm an expensive order with a very very long list of items. If you tick on wrong you are left hanging on your own with no one to help.

Customer Reviews You Can Trust

Take a look at our many positive Trustpilot reviews to see why our customers rate us 5 stars.

Fantastic repair and renew service 8…

Fantastic repair and renew service 8 years after buying my garden office. A crack in the original seal had allowed water in and damaged the front edge/ base of door frame. Very quick response, professional visit to assess the damage and what repair was needed, then full repair and replacement of damage under warranty. All the people I met and interacted with were so helpful and seemed to genuinely care about their roles, the products and their customers. Thank you and well done all.

Stephanie Bown

Dear Green Retreats

Dear Green Retreats Thank you for providing such an excellent product on-time/in-full. With any supply and fix business there are so many elements that could potentially go wrong, absolutely nothing did. From ordering through to handover your company delivered an exemplary service. I have nothing but complete admiration for your business model and may you go from strength to strength.

Sarah Copping

Productive visit - well worth the drive!

Helpful, friendly, knowledgeable and attentive sales staff made for a very productive visit. Lots of great information and design ideas that were much appreciated. If you loved them from the website you'll love them even more after your visit!

Emma

A very worthwhile visit!

It was so good to look at the different buildings and see the options available. It was equally helpful to discuss what would work for us in the building we have chosen. A very worthwhile visit!!

MarkLewis

Lovely showroom

Lovely showroom, shame you don't have more on display. All staff really helpful and friendly, didn't feel rushed when asking so many questions.

Helen Meikle

The whole team made us feel very…

The whole team made us feel very welcome from the start. Toni was particularly helpful and informative which was much appreciated.

Anon

Respectful and no pressure sales

Respectful and no pressure sales. Informative and curtious service.

Denice Ward

Lovely team

Lovely team, from the Receptionist smiling when you arrive and the Young Team member Lily who looked after us with initial discussion, Coffee and Water. Very professional, polite, gave us plenty of options to think about.

Jim Tagg
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