Customer Reviews You Can Trust
Take a look at our many positive Trustpilot reviews to see why our customers rate us 5 stars.
Excellent build of our music studio
Excellent build of our music studio. Delivered on point. Builders were very professional, polite and friendly. The studio looks amazing. Thank you Green Retreats, totally recommend you.
Absolutely love Green Retreats
Absolutely love Green Retreats! They were a delight to deal with from the moment we made our initial call right through to the completion of the project. The design, the quality of the materials, the process, communication, responsiveness and general helpfulness were all top class. As is often the case in business, it is the people that add to the experience. From the guys that laid the foundations to the team that built our Retreat to the electricians they were all absolutely a credit to the company. Their punctuality and work ethic were matched by the quality of the work. To a man they were pleasant and engaging. Our Customer Care Administrator, Krystal was fantastic to deal with.The communication throughout the process was so good. We look forward to enjoying many hours in our new garden room. Many Thanks!
Superb process from beginning to end
Superb process from beginning to end, it really does include everything from start to finish, no extras or surprises that you might have to do yourself. We were looking to utilise the space in the garden for a family area and in these times working from home, creating an office space. The process is pretty seamless. From using the online tool to keep amending and tinkering with designs to finalising that via an online planning review and then site visit. It's all easy to follow and has great levels of communication throughout from your assigned person. This was all done in lockdown, when we could, we visited the showroom to see the materials first hand, which really helped with those finishing design decisions. The build itself was planned out clearly and then each step was followed from the base, to the build, to the plasterers and electricians. The installation was great and the team were hardworking, polite with attention to detail and always checking in to make sure we were happy. The outcome is a great building, lots of space and now no commute. Lots of great feedback from friends and family (the ones that can visit)
Fantastic from start to finish
Fantastic from start to finish. Very thorough and to the staff were so polite. They were very tidy. Great job and very happy with the building.
Such a thoroughly professional company
Such a thoroughly professional company. Every workman that came took a pride in their work which was top notch. Excellent professional service. I would highly recommend them.
This company has got it right. From design to final sign off of, this is a very smooth process. The online portal is a genius way of managing everything. It allows you to design exactly what you want, with the prices of all of the upgrades clearly visible with no hidden surprises. You can go back and edit the design at any time before it goes into the manufacturing stage and we were even allowed to alter the internal electrics at a very late stage. The only items that couldn't be quoted at time of ordering were the electrical connection between the house & the garden room and also extra supports and steps that we would need as the room wouldn't be on flat ground. We needed the surveyor to visit to quote for this. Even during a pandemic the company were in touch with us with updates to the delayed project (due to lockdown). Once the country opened up again the teams of people came, on the dates & times detailed in the schedule with smiles and professionalism. They did it all, literally within such a short space of time we had our perfect garden room. I'd definitely use them again!
Really good experience from start to…
Really good experience from start to finish. Quality seems excellent so far. All the staff were great. With a short delay due to Covid, service was resumed and they turned up early and on time when they said they would. We absolutely love the garden room. It looks fantastic. Just need more than one!
Mrs Lorraine Slade