Pricing Issue
Review By: Graham and Helen B
We really wanted to use this ethical company. However, we made an appointment to visit the showroom and were provided with a brochure and price list. We immediately arranged a site visit and the surveyor even borrowed our brochure to check a detail.
The estimate then provided was approximately £1500 in excess of the price listed. When queried, Green Retreats took a month to state, '...prices have increased in the last couple of months due to the demand.' No apology was issued and interestingly, we are now unable to log into the original account. Having never given a negative review before, we felt the lack of transparency begged at the very least, an apology. Needless to say, we have now purchased a garden room elsewhere.
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