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    • The Annex
          • The Annex specialises in permanent living solutions, creating garden houses complete with a kitchen and bathroom. Available in two customisable designs.

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3D CONFIGURATOR

Using our configurator you can design your perfect garden office with minimal effort, ensuring it’s tailored to your own personal preferences and specifications.

You can get a great idea of how your new garden office will look by using the 360 degree rotating viewer.

Also compatible with mobile and tablet devices

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Green Retreats' excellent and professional teams
Review By: Sabri Zain

Verified


I would like to personally thank the base installation, building and electrical teams for the excellent work they have done on my garden house. Their work was of the highest quality and the garden house I have now far exceeds any expectations I had when I first ordered it. The teams did their work with little, if any, disruption or damage to my property and left the site clean and tidy. The base installation and building teams led by Ian and Lee in particular had to handle some unpleasantness from a neighbour, which they did in a very professional and respectful manner.

My customer care administrator Rachel also did an excellent job helping to shepherd me through the process (despite the tardiness of my replies!)

Green Retreats have excellent teams working for them and I would have no hesitation at all in recommending them to friends and colleagues.

Customer Reviews You Can Trust

Take a look at our many positive Trustpilot reviews to see why our customers rate us 5 stars.

Green Retreats great start poor finsish

Green Retreats were excellent from the initial contact. Great showroom and sales team were excellent and were extremely helpful throughout the initial order process. The installation process was disjointed with different teams undertaking different elements of the installation and so a time lag between each meant that the installation took longer than necessary. That said we were happy with end results. However, subsequently we have experienced a number of issues. 1. There were hand prints visible within the double glazed units. This was highlighted to Green Retreats and they changed the units within a couple of months, 2. The fastener/lock on the sliding door did not work from the outset. Green Retreats sent a fact sheet on how to fix this despite our best efforts we could not resolve the issue so an engineer was eventually fix it, 3. We have been diligent in following the instructions for treating/caring for the timber cladding as per Green Retreats instructions.But have raised concerns about issues with water soaking into the cladding around joints around openings such as windows. Have been informed by Green Retreats that it is normal, but working in the timber window business I have questioned this but have just received generic replies. In conclusion, great looking product, great sales team. instillation process disjointed and numerous fitting team great, Unfortunately aftercare very poor. My sister who had a garswn room. fitted by Green Retreats at the same time had had a similar experience,

Dan Johnston