Very good from start to finish
Review By: maxime saporta
We have been very pleased with all the people that came to do each steps of the work. They have all been really Professional, polite and nice. They made the whole experience very enjoyable and smooth. You really have a cracking teams of experts.
Also the customer care service has been really on top of everything your service is really great and we feel we had excellent value for our money.
Customer Reviews You Can Trust
Take a look at our many positive Trustpilot reviews to see why our customers rate us 5 stars.
This company has got it right. From design to final sign off of, this is a very smooth process. The online portal is a genius way of managing everything. It allows you to design exactly what you want, with the prices of all of the upgrades clearly visible with no hidden surprises. You can go back and edit the design at any time before it goes into the manufacturing stage and we were even allowed to alter the internal electrics at a very late stage. The only items that couldn't be quoted at time of ordering were the electrical connection between the house & the garden room and also extra supports and steps that we would need as the room wouldn't be on flat ground. We needed the surveyor to visit to quote for this. Even during a pandemic the company were in touch with us with updates to the delayed project (due to lockdown). Once the country opened up again the teams of people came, on the dates & times detailed in the schedule with smiles and professionalism. They did it all, literally within such a short space of time we had our perfect garden room. I'd definitely use them again!
Really good experience from start to…
Really good experience from start to finish. Quality seems excellent so far. All the staff were great. With a short delay due to Covid, service was resumed and they turned up early and on time when they said they would. We absolutely love the garden room. It looks fantastic. Just need more than one!
Mrs Lorraine Slade
We are so happy with the Garden Room
We are so happy with the Garden Room, can't fault Green Retreats from start to finish. The site survey was really easy, the online tool is great, the support through the process and then the build itself was first class. Thankyou Green Retreats!
Enjoying the new garden office!
Great experience. Teh team were able to accommodate slightly complicated requirements. Friendly guys working on the install. Enjoying the new office!
Probably the best company I've ever bought anything from
I cannot speak highly enough of Green Retreats, if there were 6 stars I would give it to them! From the minute we stepped in their showroom the experience was first class. Renay Vaughan was our Sales Consultant and her knowledgeable and consultative approach was brilliant. We placed an order there and then and the hand off to Rachel Boothaway our Customer Care Manager was very smooth. We must have had 10 or so of their workforce on our site at any one time and every single person was pleasant, polite, consultative and it gave us a lot of confidence that the end result would be what we needed. Every single interaction with this company was first class and the end result is a brilliant Garden Room, very high quality, very efficient. I couldn't recommend this company more, would certainly purchase from them again and recommend them to anyone!
The guys worked very well as a team…
The guys worked very well as a team together, very pleasant attitude , left no mess and made sure I was happy with everything. They got the job done and my inspiration garden retreat was up sooner than I thought. I am one very happy customer. Thank you so much 😊
Simply amazing. The whole process, from beginning to end, was amazing - even with the added complications of a global pandemic. I was so impressed with Green Retreats and I would recommend them in an instant, to anyone. Every single aspect of the build, from day 1 planning to completion was done with no fuss, great communication, excellent service, friendly and knowledgeable staff, I literally do not have a single bad word to say about it all; and this includes every single person that's turned up on site to do any amount of work - from minor to major - they've all been impeccably polite, hard working, prompt, communicative, helpful, just can't fault them. Many thanks to the team there, I would not hesitate to use them again.