Delighted
Review By: Sarah Gillett
Verified
We are delighted with our new Green Retreats garden room which had its final fit last week.
The whole process, from visiting the showroom (which was extremely useful), through survey, ordering and various stages of building has been well managed and well executed.
Our customer service contact, Celia Hodgson, has been very helpful and supportive throughout.
All the build teams have been professional, friendly, hardworking and made a good job of clearing the site at the end of each visit.
The only issue which caused slight disappointment and frustration was lack of communication when planned visits were changed on 2 occasions and I was not informed, but had to phone the office to ask where the expected teams were! However, this only caused a day’s delay each time and customer service was very apologetic and sorted it promptly.
Overall, our experience with Green Retreats has been excellent and I would definitely recommend them. We have been so excited to start using the lovely new space this weekend. Thank you to all the teams involved.
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